Errors & Troubleshooting
Common errors, issues, and system fixes.
By Emma and 2 others3 authors5 articles
- Exception errorIn this article, we explain what you need to do if you're seeing an exception error when logging in to Access People Planer.
- Unable to see cancellation type on planning screenIn this article, we explain how to view all cancellation types on the planning screen.
- No option to send rota or payslip to employees via emailIn this article, we explain what to do if no option is showing to send rota or payslips to employees.
- No option to send invoices via emailIn this article, we explain what to do if there's no option to send invoices via email showing.
- Actual or planned times are showing on payroll or invoice incorrectlyWhat to do when actual or planned times are showing incorrectly on payroll or invoice, including how the multi-tab export handles visit times.