Skip to main content

Exception error

In this article, we explain what you need to do if you're seeing an exception error when logging in to Access People Planer.

Written by Lucy Robbie

If you have an error message stating an exception error, Support will need to investigate this. Please raise a new case via our Access Digital Assistant and reference the title of this article. Please include the following information:

  • Which Employee is the error occurring against?

  • The start date of the unavailability and when it needs to be ended.

Did this answer your question?