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Exception error

In this article, we explain what you need to do if you're seeing an exception error when logging in to Access People Planer.

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Written by Lucy Robbie
Updated over 2 weeks ago

If you have an error message stating an exception error, Support will need to investigate this. Please raise a new case online and reference the title of this article. Please include the following information:

  • Which Employee is the error occurring against?

  • The start date of the unavailability and when it needs to be ended.

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