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Actual or planned times are showing on payroll or invoice incorrectly

In this article, we explain how to resolve when actual or planner times are showing incorrectly on payroll or invoice.

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Written by Emma Ianson
Updated over 4 weeks ago

You may notice that actual times are displayed instead of planned times on payroll or invoice, and sometimes that planned times may appear where actual times should be.

To rectify this, please follow these steps:

  1. Click Settings.

  2. Click Finance.

  3. Click Payroll or Invoice.

  4. Click Payroll Format or Invoice Format.

  5. Click the arrow button next to Payroll Format or Invoice Format.

  6. Click Other Details.

  7. Select the Show Planned checkbox to tick or untick, as necessary.

  8. Click Save.

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