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Incorrect holiday pay rate is showing on payroll

In this article, we explain what to do when the holiday rate is showing incorrectly or as zero on payroll.

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Written by Emma Ianson
Updated over 2 months ago

If an employee has incorrect holiday pay, check the holiday hours that are listed on that record are correct by following these steps:

  1. Click HR.

  2. Click Employee, then click Find.

  3. Click into the employee's record.

  4. Click Holiday, then click Holiday Details.

  5. Click into the holiday record.

  6. Check if the hours are correct via the Hours field.

  7. Click Save. If this is greyed out, please un-accept the payroll period that this holiday falls under, then make the amendment if needed.

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