If you can't update the holiday scheme attached to an employee record, it's likely because the average hourly rate shows as NaN. This occurs when the employee’s Days Per Week (DPW) and Hours Per Week (HPW) are set to 0 while assigned to a fixed holiday scheme.
To correct this, temporarily update the DPW and HPW to values greater than 0. The steps vary depending on whether you use Access People Planner as a standalone system or integrate with Access People.
Standalone
Click HR, then click Employee.
Click Find, then select the relevant employee.
From the QuickLinks, click Rate sheets.
Select the relevant rate sheet revision.
Amend the hours per week and days per week.
Click the save icon.
Once updated, the holiday scheme can be adjusted within the employee record. Using the same steps, you can also revert the DPW and HPW back to 0 if needed.
Integrated with Select HR
Update the Days Per Week and Hours Per Week fields in Access People to values above 0.
Once the changes sync to Access People Planner, adjust the holiday scheme as required.
If necessary, revert the DPW and HPW values in Access People back to 0.