Overview
We are excited to introduce Access People Planner v2026.4.0, bringing a number of highly desirable features, resolution of known issues and significant quality improvements to support your everyday use of People Planner.
Bugs Resolved
Cancellation types now display correctly and scroll properly.
24 hour file generation time can now be configured for ACP and CM2000 integrations
Mapping Agent travel time no longer overflows for walkers.
Client branch restrictions now work as expected.
Training and qualification records cannot be renewed without a valid passed date.
Lead contact details stay correct after you save.
API interrogation no longer returns an error.
Employee last-update search returns results.
Slow performance has been fixed in several areas.
Invoice runs assign duties to the correct invoice header when a service location has multiple headers.
The GDPR custom fields report prints even when field labels are duplicated.
Event Assigned To keeps users beyond the first page when you save.
Invoice credit lookup is faster.
Bill payer email fields accept multiple addresses separated by semicolons.
Service user records no longer crash when the name contains trailing spaces.
Service duty duration recalculates when the start date changes.
Templates no longer create double shifts.
Bill payers can be terminated in ACR.
The subgroup dropdown is visible on ACR customers.
The Public Holiday Profile dropdown is displayed again for organisation-type customers.
Paywise no longer deducts pay twice when webhooks create duplicate records.
Release Timeline
Demo and UAT Sites: Thursday 22nd October
Live Sites: Wednesday 28th October
Deployment Type: Automatic
Component: Full Release
Need Help?
For more details on this release or assistance with the upgrade, please reach out to your Account Manager, Customer Success Manager, or our Support department. Visit our support community at Access Support Community for more information.
General Website: The Access Group
Support: Access Group Support