Overview

We are excited to introduce Access People Planner 2026.1, bringing a number of highly desirable features, resolution of known issues and significant quality improvements to support your everyday use of Care Rostering.

New Features:

ECM Enhancements
Send NHS Number and Gender to ACP
Multi environment ACR connect to single ACP tenant

ECM Enhancements

Access People Planner now captures and displays enhanced location and timestamp information from Access Care Planning, providing more detailed data for care visit verification and compliance.

Enhanced Book On/Off Screen: The book on/off screen (as well as associated reports and exports) now display comprehensive location data including the booking method used as well as longitude and latitude coordinates alongside the existing address information. This additional detail provides precise location verification for care visits and how they booked on, whether manually or electronically through a QR code or NFC tag - supporting safeguarding requirements and quality assurance processes.

Precise Timestamp Information: Timestamps for book on and book off events now include seconds, providing exact timing information for care visits. This enhanced precision supports accurate visit duration tracking and helps resolve any queries about visit timing with definitive data.

Note: the integration with CM2000 LiveIntegrate has also been enhanced to send book on/off timestamps to include seconds.

Key Benefits:

Precise Location Verification: Confirm exact location of care visits using GPS coordinates
Clear Booking Method used: See how the carer booked on or off
Accurate Timing Data: Track visit duration and timing with second-level precision
Enhanced Compliance: Meet stringent audit and compliance requirements with detailed location and timing records
Better Dispute Resolution: Resolve queries about visit location or timing with definitive data
Improved Safeguarding: Verify care worker location during visits for safeguarding assurance

Send NHS Number and Gender to ACP

The NHS Number and Gender of Service users now sync with their records in Access Care Planning.

Multi environment ACR connect to single ACP tenant

For care providers operating rostering across multiple sites or divisions who use Access Care Planning, this enhancement enables multiple Access People Planner instances to connect to a single instance of Access Care Planning allowing all your care activities to be sourced in a single instance.