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Understand and editing the revisit rule in travel pay rate sheets

Learn how the revisit rule works in travel pay rate sheets and how to view or edit the rules configured for your organisation.

Written by Lucy Robbie

The revisit rule determines how the system calculates travel pay when there is a gap between two visits. If the gap between visits exceeds the number of minutes set in the travel pay rate sheet, the system treats the employee as having returned home before travelling to the next visit, rather than travelling directly between the two.

This means the employee is not considered to be on work travel during that interval, which prevents the company from paying travel time for a period when the worker is assumed to be at home.

📌Note: The gap threshold that triggers the revisit rule is configured within your travel pay rate sheet. The steps below show you how to view and edit this.


How to view and edit the revisit rule

  1. Click Settings, then click Finance.

  2. Click Travel, then click Pay Rate Sheets.

  3. Select the relevant travel rate sheet.

  4. Click on the row and select the Revisions tab.

  5. At the top right, use the Rate Sheet View dropdown and select Rules - Revisit.
    This then displays the rules as currently defined.

  6. To edit these rules, click on the right-pointed arrow at the start of the line.

  7. Make the relevant edits and click Save.

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