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EMS analysis report

Written by Lucy Robbie

To view an EMS analysis report, follow these steps.

  1. Click Monitoring, then click Visit.

  2. Click EMS, then click Analysis.

  3. Amend the filters as needed, then click Export.

🤓 Tip: To view the total hours, change the type from Summary to Detail.

Details tab

Field

Description

Planned

What was planned for the employee to complete?

Actual

Using the book on time and planned duration.

Electric monitoring

The times they booked on and off the calls.

Summary report

Field

Description

Successful

This column refers to successful book EMS books on/off.

Attempted

This column indicates that the EMS book/off has been attempted but failed due to issues such as an unmade connection, so the data has not been integrated.

Not attempted

This means the book-on/off did not occur. For example, the employee may have forgotten to book onto a client visit.

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