To view an EMS analysis report, follow these steps.
Click Monitoring, then click Visit.
Click EMS, then click Analysis.
Amend the filters as needed, then click Export.
🤓 Tip: To view the total hours, change the type from Summary to Detail.
Details tab
Field | Description |
Planned | What was planned for the employee to complete? |
Actual | Using the book on time and planned duration. |
Electric monitoring | The times they booked on and off the calls. |
Summary report
Field | Description |
Successful | This column refers to successful book EMS books on/off. |
Attempted | This column indicates that the EMS book/off has been attempted but failed due to issues such as an unmade connection, so the data has not been integrated. |
Not attempted | This means the book-on/off did not occur. For example, the employee may have forgotten to book onto a client visit. |
