Access People Planner Terminal 1.1.193 Release Notes

We're excited to release Access People Planner Terminal 1.1.193, bringing greater control over terminal sync, improved responsiveness on busier sites, and a number of reliability and quality improvements to support your everyday use of the terminal.
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Managers can now choose how often a terminal syncs from the settings screen (Management > Settings) with options of 1, 2, 5, 10, 20, and 30 minutes.
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What this means for you: You can tune how frequently each terminal syncs to better suit how your sites operate, rather than being fixed to the one-minute default.
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A new Tap to Refresh option is available from the terminal footer when the sync interval has been changed from the one-minute default. This allows staff to manually request a refresh when they need the latest information sooner. To protect the service and avoid repeated sync requests, the option becomes available 3 minutes after the last sync and has a cooldown before it can be used again.
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What this means for you: Staff no longer have to wait for the next scheduled sync when they need up-to-date information, while the cooldown keeps sync requests sensible.
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Looking up bookings and duties on the terminal is now faster, so the terminal stays responsive even as more data builds up locally.
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What this means for you: Busier sites with lots of duties and bookings should feel quicker to use.
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We have made significant improvements to the stability of NFC scanning on Terminal, addressing three separate issues that could cause the NFC reader to silently stop working and require a full app restart to recover.
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Previously, if the NFC background process crashed, it would not restart automatically. Additionally, any error within the scanning loop would cause it to stop detecting tags entirely, and errors in the connection between the NFC reader and the terminal app would permanently prevent scan results from being received - even when the hardware itself was still reading cards correctly. Two further bugs could cause outright crashes depending on the state of the hardware at the time.

Following this release:

In the vast majority of cases, NFC failures that previously required a manual app restart will now resolve automatically without any staff intervention.​​

Fixed an issue where an adhoc duty could occasionally be created more than once if a sync was interrupted. The terminal now spots and avoids these duplicates.
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We have resolved an issue that could cause Terminal to become unreliable on busy sites over time, due to booking images not being cleaned up correctly.
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When an employee books on or off a duty, the terminal captures a photo and stores both the image file and an associated record. Before this release, the cleanup process only deleted the image file and left the record behind. These orphaned records would accumulate over time until the terminal exhausted its available storage, resulting in image upload failures, sync aborts, and general instability.
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Additionally, the cleanup process was never triggered automatically, meaning the build-up would occur regardless of usage patterns.
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Following this release:

For more details on this release or assistance with the upgrade, please reach out to your Account Manager, Customer Success Manager, or our Support department. Visit our support community at Access Support Community for more information.