Some users may notice that it is possible to book holidays twice for the same date within Access People Planner. At first glance, this can appear to be a system error, but in most cases, it is expected behaviour depending on how the system is configured.
Access People Planner allows overlapping unavailability records, such as holidays, sickness, or other absence types, unless the system is specifically configured to prevent this. If overlapping holiday entries are being created, it is likely that the Disable Concurrent Unavailability setting has not been enabled for the Holiday availability type.
Prevent duplicate holiday entries
To prevent employees from booking holidays twice for the same date, you'll need to enable the setting that blocks overlapping unavailability.
Click Settings, then click HR.
Click Employee, then click Availability Types.
Select the Holiday record.
Select the Disable Concurrent Unavailability.
Click save.
Once this setting is enabled, it prevents users from creating multiple holiday records that overlap or fall on the same date.
Duplicate dates added
If two holiday records are created with the same date range after this setting is enabled, the system will display an Unknown Error message. Although the message is generic, it indicates that an unavailability record already exists for that date period and the system is blocking the duplicate entry.