You are able to block specific employees from being allocated to service users by adding them to a decline list.
To add an employee to the decline list follow the below steps:
Click Planning, then click Service User.
Click Find, then select the relevant service user.
From the QuickLinks on the right, click Decline List.
Click the plus icon.
Add the employee you would like to decline.
Click Save.
📌Note: This will not unallocate employees from the service user visits if they have already been allocated.