An ad hoc visit is a visit that's unplanned and outside of the normal requirements for the service user.
For example, a service user may have a hospital appointment that your employee also needs to be attend.
You can create an ad hoc visit by following these simple steps.
Click Planning, then click Visit.
Click Planning, then click the plus icon from the top bar.
Click Single, then fill in the required details, such as times and employee.
Click save.