It is possible to allow service user records to have additional branches and areas. Firstly, you'll need to get this function enabled. To do this, please raise a case with support here.
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Please include the following:
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If you cannot see employees under the new area you have created, follow these steps.
Click HR, then click HR.
Click Find, then select the relevant employee record.
Under QuickLinks , click Branches & Areas.
Select Additional Branches & Areas, select the plus and add in the other branch & area.
Select Save.
Once the function is enabled, please follow these steps on how to add these additional branches & areas.
Click HR, then click HR.
Select Find, then select the relevant employee record.
Under QuickLinks, click Branches & Areas.
Select Additional Branches & Areas, select the plus icon and add in the other branch & area.
Select Save.
This record is now enabled to be allocated to additional branches & areas.
