If you have caregivers who can't clock in or out electronically, you can manually reconcile their visits. This ensures your records are up to date and your payroll and invoicing are correct.
Watch our quick video or follow the steps below to learn how to check for unreconciled visits and reconcile them.
Check for unreconciled visits
Click the Finance tab.
Click Visit, then click Reconciliation.
If required, amend the filters to show the relevant client or employee.
On the Status drop-down menu, click Unreconciled.
The Rec Status column shows the following:
A red triangle shows unreconciled visits.
A green circle shows electronic visits. 
A yellow triangle shows any visits you've already manually reconciled.
Manually reconcile an individual visit
Click the red triangle, then click the red triangle again.
On both the Method drop-downs, click Manual.
Enter the date and time the visit started.
Click save.,
Manually reconcile multiple visits
Click the Finance tab.
Click Visit then click Reconciliation.
If required, amend the filters to show the relevant client or employee.
On the Status drop-down menu, click Unreconciled.
Select the relevant checkbox or select all by selecting the checkbox at the top of the table.
Click the green circle located in the bottom left of the screen.
Click Reconcile, then click Reconcile again.