Access People Planner has two different email settings:
Basic Authentication, to use with most email providers.
Enhanced Authentication, to use with Microsoft Exchange Online.
This article covers the basic authentication setup. If you need to use enhanced authentication, you can find full information in our handy guide. Read more
To set up basic authentication, follow these simple steps.
Click Settings then point to Other.
Click Email settings then on the Authentication list, select Basic.
Enter the details of your email setup. See our handy table below for more information on this.
Click the save button then click Update Password.
Enter a password for the email address then click the save button.
Detail | Description |
SMTP Server | Your outgoing mail server. For example: smtp.gmail.com |
SMTP Port | Your outgoing mail server port: 25, 465 or 587. |
SMTP SSL | Select if your emails have SSL encryption. |
Require Authentication | Select if your mail server requires authentication to access. |
SMTP User | The email address you authenticate on the server. |
Default Address | The default address you want to send emails from. |
Default CC Address | Any email addresses you wish to copy in when sending emails. This is optional. |