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Override a pay and invoice rate

In this article, we explain how to override a pay and invoice rate.

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Written by Lucy Robbie
Updated over 2 weeks ago

If you need to override a pay and/or invoice rate for a visit, you can do so from either the planning screen or the visit reconciliation screen.

Planning screen

  1. Click Planning, then click Visit.

  2. Click Planning, then locate and double-click the relevant visit.

  3. Select the checkbox for the pay rate or invoice rate.

  4. Edit the existing pay rate or invoice rate, then select hourly or fixed from the dropdown.

  5. Click save.


Reconciliation screen

  1. Click Finance, then click Visit.

  2. Click Reconciliation, then select the relevant employee.

  3. Select the relevant visit.

  4. Select the checkbox for the pay rate or invoice rate.

  5. Edit the existing pay rate or invoice rate, then select hourly or fixed from the dropdown.

  6. Click save.

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