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Reinstate a service user

In this article, we explain how to reinstate a service user.

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Written by Emma Ianson
Updated over 3 weeks ago

There may be times where previously terminated service users need to be reinstated.

To reinstate a service user, please follow these steps:

  1. Click Service User.

  2. Click Service Users, then click Find.

  3. From the status dropdown, click terminated.

  4. Click the arrow of the relevant service user.

  5. Under QuickLinks, click Terminated.

  6. Under QuickLinks, click reinstate.

  7. Enter the word Confirm in the box.

  8. Click Reinstate.

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